How We Operate

Terms of Reference

All work is based on your written terms of reference.

Proposal

We respond with a written proposal that covers all aspects of work required, a probable time frame for completion, and an estimate or fixed quote (depending on your preference) of fees and expenses. Once you accept the proposal we work closely and co-operatively with you and your staff.

Report

You will find our approach is methodical. Our reports are comprehensive and include an executive summary for your decision makers, details of what was done and found during the project, details of effective and ineffective performance, and recommendations for action. The report will become your manager's working document for improvements. We present reports in the structured and easily readable format of information mapping.